Question 1

Q1. Is same-day delivery available?

Accepted Answer

A. We offer same-day delivery.✅SfSD shop / Hotels in Osaka City ⇔ Hotels in Osaka City　From ¥1,200 per item✅SfSD shop / Hotels in Osaka City ⇔ Kansai Airport 　From ¥2,400 per item✅SfSD shop / Hotels in Osaka City ⇔ Hotels in Kyoto City 　From ¥2,400 per item※Other delivery destinations available.

Question 2

Q2. Can I send my luggage from or to an Airbnb or other accommodation without a front desk?

Accepted Answer

A. Yes, it is available. However, the luggage must be handed over in person.Please make sure that we can reach you so we can arrange the handover smoothly.

Question 3

Q3. When is the reservation deadline?

Accepted Answer

A.For deliveries from Osaka to the Osaka and Kyoto areas, reservations must be made by 2:00 PM on the day of delivery.For deliveries from Osaka to the Hyogo, Nara, Wakayama, and Shiga areas, reservations must be made by 11:00 AM on the day of delivery.

Question 4

Q4. Is there a weight limit for luggage?

Accepted Answer

A. The maximum weight is 30 kg.

Question 5

Q5. Is there a size limit for luggage?

Accepted Answer

A. The total dimensions (width + height + depth) must not exceed 200 cm.

Question 6

Q6. Are there any items that cannot be delivered?

Accepted Answer

A. We cannot deliver valuables, cash, live animals, luxury items, or perishable goods.

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